Privacy Policy

Privacy Policy

Last updated: 26th June 2023

This Privacy Policy outlines how Renewera Power (“we,” “our,” or “us”) collects, stores, uses, shares, and protects the personal information obtained through the website renewera-power.com (“website”). Please read this Privacy Policy carefully to understand our practices regarding your personal data and how we will treat it.

1. Information We Collect

1.1. Personal Information: We may collect various types of personal information from you, including:

• Contact information: such as your name, email address, postal address, and phone number.
• Billing information: when you make a purchase, we may collect payment card details or other financial information necessary for payment processing.
• Communication information: any personal information you provide when contacting us via email or through our website’s contact form.

1.2. Automatically Collected Information: When you visit our website, we may automatically collect certain information about your device and browsing behavior, including your IP address, browser type, operating system, and website activity. We may use cookies, web beacons, and similar technologies to collect this information.

2. Use of Personal Information

2.1. We use the personal information we collect for the following purposes:

• To provide and maintain our services to you.
• To process and fulfill your orders for solar panels or other renewable energy products.
• To communicate with you, respond to your inquiries, and provide customer support.
• To send you promotional emails or newsletters with your consent. You can opt-out of these communications at any time.
• To improve our website and services, analyze trends, and gather statistical information.
• To comply with legal obligations, enforce our terms of service, and protect our rights and the rights of others.

2.2. Legal Basis for Processing Personal Information: We rely on the following legal bases for processing your personal information:

• The processing is necessary to fulfill a contract with you or to take steps at your request prior to entering into a contract.
• The processing is necessary for compliance with a legal obligation to which we are subject.
• We have obtained your consent for the processing of your personal information.
• The processing is necessary for our legitimate interests, provided that such interests are not overridden by your rights and interests.

3. Sharing and Disclosure of Personal Information

3.1. We may share your personal information with third parties under the following circumstances:

• Service Providers: We may engage trusted third-party service providers to perform certain functions on our behalf, such as payment processing, shipping, or website analytics. These service providers have access to your personal information only to the extent necessary to fulfill their tasks and are obligated to handle it securely and in compliance with applicable data protection laws.
• Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid legal requests, such as court orders or government regulations.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred or disclosed as part of the transaction. We will make reasonable efforts to ensure the recipient of the information agrees to handle it in a manner consistent with this Privacy Policy.

3.2. We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.

4. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements. When determining the appropriate retention period, we consider the nature and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the information, and applicable legal requirements.

5. Your Rights

5.1. Access and Correction: You have the right to access and update your personal information held by us. If you wish to exercise this right, please contact us using the information provided at the end of this Privacy Policy.

5.2. Data Portability: Upon your request, we will provide you with a copy of your personal information in a structured, commonly used, and machine-readable format to enable portability to another data controller.

5.3. Erasure and Restriction: You have the right to request the erasure or restriction of your personal information under certain circumstances, such as when the information is no longer necessary for the purposes for which it was collected or if you believe we are unlawfully processing your information.

5.4. Withdrawal of Consent: If we rely on your consent to process your personal information, you have the right to withdraw that consent at any time. Withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal.

5.5. Complaints: If you believe that we have violated your rights under applicable data protection laws, you have the right to lodge a complaint with the relevant supervisory authority.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Despite our best efforts, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

7. Children’s Privacy

Our website is not directed to individuals under the age of 16. We do not knowingly collect personal information from children without parental consent. If you are a parent or guardian and believe that your child has provided personal information to us without your consent, please contact us, and we will take steps to remove that information from our systems.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes we make will be posted on this page, and the “Last updated” date at the top of the policy will be revised. We encourage you to review this Privacy Policy periodically to stay informed about our data practices.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

Renewera Power Prisaca Dornei str. no 8A Bucharest, Romania Email: eduard@renewera-power.com

Thank you for taking the time to read our Privacy Policy.